The Missing Needle Protector scenario provides insights into ethical challenges in a complex care environment. The operating team left a plastic needle protector in Mrs. Jameson’s belly, exposing her to the risk of adverse health outcomes. The operating room supervisor and nurse claimed that it was difficult for the team to notice the missing object due to its red-pink color (Capella University, n.d). The director of clinical services expressed concerns about the implications of leaving the needle protector in the patient’s belly. The care team already discharged Mrs. Jameson, making it challenging to convince her to return to the operating room. The scenario reveals the need for healthcare professionals to adhere to practice standards, including the need to provide safe services that meet beneficence and non-maleficence principles. Similarly, healthcare leaders should make informed decisions such as preventing staff experiencing physical and psychological problems from handling surgical procedures and other sensitive roles.
The Missing Needle Protector reminds healthcare professionals about the impact of effective communication on clinical outcomes. Effective communication allows leaders to clarify practices adopted to achieve the desired quality and safety of patient care (Alnaser, 2020). The director of clinical services responded well to the incident. Firstly, it was crucial to engage parties such as the operating room supervisor and nurse directly involved in handling the patient. Straight demonstrated active listening, collaboration, and emotional regulation despite the carelessness associated with the surgical error. The response enabled the supervisor and nurse to explain the events that led to the team leaving an object in a patient’s belly.
Secondly, Straight gathered accurate and adequate information about the issue, including asking a hypothetical question about the long-term consequences of the error. However, the director of clinical services did not engage Cutrite, who was a senior member of the team and was responsible for achieving a successful operation. The gap revealed Straight’s unwillingness to address hierarchical barriers and the status quo, which undermine the ability to make meaningful progress toward enhancing the quality and safety of patient care (Alnaser, 2020). Patients remain vulnerable to errors caused by the presence of physically and psychologically unfit healthcare professionals in the organization.
The error in the operating room highlights serious issues that raise questions about healthcare professionals’ ability to uphold ethical values and principles. The ethical decision-making model makes individuals aware of moral awareness, moral judgment, and ethical behavior within their clinical practice (Borhani et al., 2021). Straight showed moral awareness by acknowledging the error and initiating conversations about the best response. The acknowledgment explains the commitment to understanding consequences and evidence-based solutions to protect the patient from adverse health outcomes. Similarly, Straight embraced moral judgment by investigating the incident calmly and seeking comprehensive perspectives on the impact of the error on the patient’s wellness. In the end, it was easier to uphold ethical behavior based on facts and informed conclusions about the incident and its effect on the client’s health in the future.
Ethical dilemmas remind healthcare professionals about their duty of care. The incident revealed awareness of the principles of beneficence, autonomy, non-maleficence, and justice when handling patients (Bakhtiari et al., 2020). In the scenario, the director of clinical services failed to consider the patient’s right to self-determination before avoiding the need to return Jameson to the operating room. Violating the patient’s autonomy undermined calls for healthcare providers to embrace shared decision-making by allowing a client to choose a preferred intervention (Bakhtiari et al., 2020). Beneficence is another vital aspect of clinical care, which requires professionals to act in the client’s best interests. The principle advocates for medically appropriate services. In the case, it was wrong for the director and the supervisor to allow physically and mentally unfit staff to handle the patient.
Cutrite’s declining competencies jeopardized the team’s ability to complete a successful operation. As such, only competent staff shou